What Information We Collect and Why
When you open an account with kjok, we collect the details you provide directly — your name, email address, phone number and the payment method you link to your wallet, whether that is bKash, Nagad or Rocket. We also collect transactional records tied to each deposit
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and withdrawal request you submit, so we can verify your account and process payments accurately. Automatically collected data includes your device type, browser, IP address and session activity on the lobby pages you browse. We use this technical data to keep your account secure and to
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detect unusual login behaviour. We do not sell your personal data to third parties. Payment details — including your bKash or Nagad account number — are encrypted and held only as long as needed for transaction verification and any applicable regulatory retention period in your jurisdiction.
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If you request data deletion, we will action it subject to any legal obligations that require us to retain specific records. How long we hold data and what rights you have depends on local law and the eligible region your account is associated with.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.